General Information

Area: IT

Location: United Kingdom

City: London

Contract Type: Permanent

Work Schedule: Full-time

Date published: 13-Apr-2021

Ref #: 569

Description and Requirements

Business Continuity Lead

Location: London, Heathrow

Why IAG Tech?

Our vision of Technology Excellence - to be industry leaders in the use of technology – means there has never been a more exciting time to be part of IAG Tech.


By joining IAG Tech, you will play an important role in providing IT services to our many operating companies, enabling them to work in the most efficient and effective manner. You will be empowered to challenge the norm, helping to transform the customer journey.


IAG Global Business Services (GBS) is part of International Airlines Group, one of the world’s largest airline groups, with 573 aircraft flying to 268 destinations and carrying around 113 million passengers each year.


IAG GBS provides a plug and play platform of scalable, best in class procurement, finance and IT business services to IAG’s operating companies, which include Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling. 


The company is headquartered in Krakow, and has operations in London, Madrid, Dublin and Chennai.


In addition, you will make an impact in this role by… 

·       Contributing to the definition of IAG Group strategy, policy, standards and direction for IT Business Continuity/Operational Resilience/High Availability and Disaster Recovery

·       Managing and developing all aspects of IT Business Continuity requirements at an operational and strategic level

·       Designing, implementing and exercising business continuity systems and processes; working with business stakeholders to identify and document critical business impacts, recovery plans and priorities

·       Performing business impact analyses (BIA) and risk assessments to identify the organisation’s critical processes, to quantify the impact of a major disruption and to identify threats the organisation is exposed to

·       Defining continuity strategies based on the results of the business impact analysis and risk assessments and draft plans to enhance the resilience capabilities of the organisation

·       Preparing, facilitate and evaluate exercises in order to enhance the preparedness of the organisation to deal with disruptive events

·       Defining, implement and update key metrics for Business Continuity and Disaster Recovery

·       Supporting the implementation of the frameworks for Crisis Management, Business Continuity, IT Disaster Recovery and Resilience Governance to align to the Group Resilience Strategy

·       Supporting crisis and resilience management specialists in the different missions on operational, tactical & strategic level

·       Following-up on evolutions in the field of business continuity, crisis management & disaster recovery, developing and sharing knowledge

·       This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities

To achieve in this role, you are likely to…  

·       Have a strong background in Business Continuity and Disaster Recovery within a large/complex business environment

·       Have certifications in ISO22301 or CBCI and demonstrable experience of working to apply these in a professional environment

·       Have proven expertise in the domain of crisis and continuity management.

·       Have strong business partnering skills, working as a valued partner with internal and external stakeholders across a diverse operation

·       Have a proven track record of participating or leading Business Continuity or Disaster Recovery programmes, delivering within budget and on time

·       Ideal have driven Disaster Recovery within a Cloud technology environment

·       Have good business and process analysis skills

·       The ability to transform industry trends into practical, cost effective solutions  

·       Have an ability to influence senior business stakeholders in order to bring about change and process improvements

·       Experience of operating across multiple countries and cultures is desirable, but not essential


What we offer is the chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. 

IAG GBS offers the opportunity to work in a multicultural environment with great offices in many locations.

We aim to provide all our people with a work life balance, and you will enjoy many benefits offered by a global organisation, including health insurance, pension and performance bonuses. 

An employment contract with IAG GBS

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.