General Information

Area: Finance Operations

Location: Poland

City: Krakow

Contract Type: Permanent

Work Schedule: Full-time

Date published: 09-Jul-2020

Ref #: 391

Description and Requirements

Procurement Operations Process Lead  


Location: Cracow 


  • We are a part of International Airlines Group, one of the world’s leading airline groups flying to over 270 destinations and carrying more than 100 million passengers each year 


  • We provide a plug and play platform of scalable, best in class procurement, finance and IT business services to Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling 


  • We combine functional expertise with a strong focus on customer service to make our Group stronger, more efficient, more competitive 


In addition, you will make an impact in this role by… 

·     Maintaining and designing procurement processes, providing leadership and guidance to meet business needs of IAG GBS 

·     Managing end to end Contract and Catalogue processes 

·     Providing a governance role for Group Procurement trainings and the procedures 

·     Promoting continuous improvement initiatives in the field of procurement process and tools in line with Group Procurement guidelines and IAG GBS methodology 

·     Identifying potential opportunities for improvements in processes, presenting reasoned recommendations for revisions and changes 

·     Facilitating relationships between internal departments and external stakeholders that enable effective partnership arrangements 

·     Gathering performance data from multiple sources and prepare accurate, timely management reports and Power Point presentations 

·     Monitoring, measuring and record the realisation of benefits achieved as the result of performance improvement initiatives 

·     Monitor and evaluate KPIs to identify areas for improvement, recommending changes that will improve levels of service 

·     Developing process maps and DTPs for all governed processes 


To achieve in this role, you are likely to…  

·     Have strong business and procurement awareness with the ability to evaluate, analyse and solve problems 

·     Have good understanding of the contract and catalogue management processes and modules in Ariba and SAP 

·     Be great communicator able to influence, negotiate, provide clarity and direction on what is to be achieved and eliminate barriers that get in the way of effective team working 

·     Have excellent stakeholder management skills with the ability to engage with and influence internal and external stakeholders 

·     Be able to operate effectively in an environment with tight deadlines and uncertainty 

·     Have people and project management experience preferably in the procurement sector and multinational environment 

·     Be proactive with willingness to support with Ad Hoc requests and good prioritization of the tasks assigned 

·     Be proficient user in Excel and MS Office 

·     Have excellent written and spoken English, knowledge of Spanish will be an advantage 


What we offer is the chance to be the change leader in a very dynamic industry for a company with over 60 thousand employees. We have a multicultural environment with an amazing office where you can do your best work.

Of course, we take care of our employees by providing them with work life balance, health insurance, pension and performance bonuses.  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.