General Information

Area: IT

Location: United Kingdom

City: London

Contract Type: Permanent

Work Schedule: Full-time

Date published: 03-Jan-2020

Ref #: 213

Description and Requirements

Why IAG Tech?

Our vision of Technology Excellence - to be industry leaders in the use of technology – means there has never been a more exciting time to be part of IAG Tech.

By joining IAG Tech, you will play an important role in providing IT services to our many operating companies, enabling them to work in the most efficient and effective manner. You will be empowered to challenge the norm, helping to transform the customer journey.

IAG Global Business Services (GBS) is part of International Airlines Group, one of the world’s largest airline groups, with 573 aircraft flying to 268 destinations and carrying around 113 million passengers each year.

IAG GBS provides a plug and play platform of scalable, best in class procurement, finance and IT business services to IAG’s operating companies, which include Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling.

The company is headquartered in Krakow, and has operations in London, Madrid, Dublin and Chennai.


In addition, you will make an impact in this role by…

·         Performing relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management

·         Translating insights, implications, and recommendations into clear, concise outputs that inform and guide senior management decision making

·         Ensuring that quality project standards are met as prescribed by IT through the effective implementation or use of approved processes, methodologies and deliverables

·         Working with Service Delivery to plan and manage IT software / application releases to the business successfully

·         Long range planning of the Avios software release train including the release content and working with all stakeholders to ensure awareness of key cut off dates.

·         Defining, planning and management of the test environments required to support each development project and release.

·         Ensuring that fixed gateways are in place to ensure that the correct quality standards are being achieved throughout the preparation phase for each release.

·         Identifying manages and mitigates all release risks advising all stakeholders of actions as appropriate.

·         Focusing on improving the quality of the release processes.

To achieve in this role, you are likely to… 

·         Be able to manage multiple competing projects and priorities across all phases

·         Manage cross functional teams within a matrix environment

·         Have excellent analytical and problem-solving skills with resilience to resolve issues

·         Operate effectively in a fast moving, global environment with tight deadlines and finite resources

·         Have strong project management skills, operating as part of a team organizing, planning, and executing large-scale projects from vision to implementation

·         Show solid understanding of and demonstrated experience in using appropriate tools:

          Agile Project Management tools such as: Jira/Greenhopper, Rally, VersionOne or equivalent’ Microsoft Project, Visio, and all Office Tools (desirable)

·       Have substantial experience of leading business transformation, programme and project management in large, multinational companies

·         Have experience in operating across multiple countries and cultures is desirable, but not essential.

Prince2 Project Management Practitioner would be an advantage

 ITIL v3 certification would be an advantage

What we offer is the chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.

IAG GBS offers the opportunity to work in a multicultural environment with great offices in many locations.

We aim to provide all our people with a work life balance, and you will enjoy many benefits offered by a global organisation, including health insurance, pension and performance bonuses.

An employment contract with IAG GBS

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.